Crafted in Portugal ·Limited Editions ·Worldwide Shipping
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Frequently Asked Questions

Everything you need to know about Maraletto, our products, orders, shipping and returns.

Artworks, Drops & Availability

Yes. Every print at Maraletto is a digital adaptation of an original artwork created by a contemporary artist, so each product carries a piece of a real painting rather than a generic graphic. In every product page you will find the name of the artist behind the artwork, and you can discover more about each of them in the Artists section of our website.

Each Maraletto piece is built around a specific artwork and a curated drop, not around a template. The composition, colours and details are designed to respect the original painting and turn the garment into wearable art.

All available styles, sizes and colours are shown in real time on our official website, so if you can add an item to your cart, it is currently in stock.

Many of our drops are produced in limited quantities to keep each piece special, so not every design will be restocked, although popular favourites may occasionally return. If you fall in love with a particular artwork that is sold out, please reach out to us — we are always happy to hear which pieces you would like to see return.

Some artworks may appear in new interpretations or colourways, but we treat each collection as a curated edit, so exact repeats are not guaranteed.

We do not offer custom, personalised or made-to-measure pieces at the moment; all available styles are presented on our website.

Size & Products

Maraletto works with two signature formats. The All-over print T-shirt wraps the artwork around the entire surface of the garment, turning the whole piece into a canvas. The Art Window T-shirt frames the painting as a focused “Art window” in the centre of the T-shirt, creating a clean, graphic composition around the image.

Our All-over print T-shirts come in sizes S, M and L with a regular unisex fit, while Art Window T-shirts are One size with an oversized unisex fit. For the best result, check the measurements in our size guide and compare them with a T-shirt you already own and feel comfortable in.

Our All-over print T-shirts are made from 94% cotton and 6% elastane, and our Art Window T-shirts use a main fabric of 95% cotton and 5% elastane with a poplin gauze print insert. This composition feels like soft, breathable cotton with added stretch for comfort and shape retention, but it requires more delicate care than 100% cotton, so please follow the care instructions on the label.

Wash inside out so the printed side does not rub against zippers or other metal details. Use mild, non-abrasive detergents; liquid gels are preferred. Machine-wash at 30–40°C on a delicate cycle, or hand-wash. Use gentle spin or no spin; avoid twisting or wringing the fabric. Do not use bleach or aggressive stain removers. Dry naturally, away from direct heat sources. Iron inside out on a low “silk” setting, preferably through a pressing cloth.

Orders & Payment

You can place your order directly on our website by selecting your size, adding the item to your cart, and completing checkout with your shipping and payment details.

We accept secure online card and local payment methods through Shopify Payments and Stripe, including major debit and credit cards. Available payment methods are shown at checkout for your country.

Once an order has been placed, it cannot be changed or cancelled, but you can request a return after you receive your parcel in line with our return policy.

If something is not right with your order — for example, you received the wrong size, colour or artwork, a faulty item, or your parcel is missing pieces — please contact us as soon as possible with your order number, photos and a short description of the issue so we can help resolve it.

Shipping & Delivery

We currently offer free shipping across the European Union, with no minimum order. This applies to Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden. If your country is not listed, please get in touch with our customer support for shipping options.

We offer free shipping on all orders across the EU. Estimated delivery times are calculated at checkout based on your shipping address. Orders are handed over to our logistics partners on the next business day after purchase, and final delivery timing depends on the carrier. If you need express shipping, please contact our support team before placing your order.

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking link so you can follow your parcel online.

Returns & Refunds

Yes. If you are not fully satisfied with your wearable art piece, you can return your items within 14 days of receiving your order, as long as they meet our return conditions.

To be eligible for a return, your item must be in the same condition as when you received it: unworn, unwashed, unused, with all tags attached and in the original packaging.

Gift cards and sale items are non-returnable and are not eligible for a refund or exchange.

Return shipping costs are covered by the customer.

Once we have received and approved your return, the refund is processed to your original payment method; the exact timing depends on your bank or payment provider, but it usually appears within several business days.

Contact

If you have a question about products, sizes, availability, your order or a print you liked, please use our contact form and select Customer as the sender type. You can also reach us by email using the address provided in the Contact section of our website.

For questions related to artworks, artists, collaborations or potential projects, please use our contact form and choose the option that fits you best — Artist, Museum, Gallery or Business — or contact us via the email address listed on the website.

If you are not satisfied with a product or our service, please reach out to us via the contact form or email on our website — we genuinely want to hear from you, understand what went wrong and make things right.